Privacy policy

Last updated: October 11, 2025

Privacy Policy

This Privacy Policy explains how Sveston Watches US collects, uses and shares personal information when you visit or make a purchase from our store or otherwise use our Services. The terms we, us and our refer to Sveston Watches US.

1. Who we are

Controller: Mervedo LLC operating Sveston Watches US. Our store is hosted by Shopify, which also processes certain personal information as our service provider.

8 The Green STE A, Dover, DE 19901
+1 (628) 222-9299
General inquiries: Us@svestonwatches.com

2. Information we collect

  • Device and usage data such as IP address, browser, device identifiers, pages viewed, referring pages, time zone and cookies.
  • Order and account data such as name, email, shipping and billing addresses, phone, payment method details handled by payment processors, order contents and history.
  • Support and feedback such as messages, reviews, survey responses and communications preferences.
  • Marketing preferences such as email opt ins and cookie choices.

3. How we use information

  • To process orders, payments, shipping, returns and customer support.
  • To personalize and improve the store, diagnose issues, prevent fraud and maintain security.
  • To communicate about orders, account updates, new products and offers in line with your preferences.
  • To comply with legal obligations and enforce our terms.

4. Cookies and similar technologies

We use cookies and similar technologies to operate the store, improve performance, understand usage and personalize content and ads. You can manage cookies through your browser settings. Essential cookies are required for the store to function.

5. How we share information

  • Service providers including Shopify for store hosting, payment processors for transactions, fulfillment and logistics partners for delivery, customer support tools and analytics providers.
  • Compliance and protection to comply with law, respond to lawful requests and protect rights and safety.
  • Business transfers in connection with a merger, acquisition, financing or sale of assets.

6. International transfers

We and our service providers including Shopify may process your information in countries other than your own. Where required, we use appropriate safeguards for international transfers.

7. Data retention

We retain personal information for as long as needed for the purposes described in this Policy, to comply with legal obligations or to resolve disputes. Order records are typically kept for tax and accounting requirements.

8. Your choices

  • Marketing emails Unsubscribe using the link in our emails or contact us.
  • Cookies Manage cookies in your browser settings. Blocking some cookies may impact store features.
  • Account Update certain account details by logging in or contacting support.

9. Your privacy rights

Depending on your location, you may have rights over your personal information such as access, correction, deletion, portability and restriction or objection to certain processing.

  • California and other US state rights Residents of certain US states may have rights to know, access, correct, delete, opt out of sale or sharing for cross context behavioral advertising and limit use of sensitive personal information. We do not knowingly sell or share personal information of minors under 16.
  • How to exercise Email Fareedun@sveston.com. We will verify your identity and respond as required by law. You may designate an authorized agent.
  • Opt out of sale or sharing Contact us at the email above and adjust cookie preferences in your browser.
  • GDPR If you are in the EEA, UK or Switzerland you may have additional rights, including the right to lodge a complaint with your local supervisory authority.

10. Children

The Services are not directed to children under 13 and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can delete it.

11. Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

12. Third party links and services

The store may link to third party websites and services. We are not responsible for their privacy practices. Review their policies before providing personal information.

13. Changes to this Policy

We may update this Policy from time to time. If we make material changes we will notify you as required by law. The updated Policy will be posted on this page with a new date.

14. Contact us

Mervedo LLC
8 The Green STE A
Dover, DE 19901
+1 (628) 222-9299
General inquiries: Us@svestonwatches.com